1. How do we collect information from you through our website and why do we collect it?
1.1. We collect information about you and your browsing activity through our website. Some of this information is provided directly by you inputting your information (e.g. by completing an enquiry form or other form). Other information is collected automatically by us through the use of business tools.
1.2. Some information we collect through our website will be Personal Information. We will only use or disclose your Personal Information where we have a legitimate need to do so, where we have your consent, or to comply with law.
1.3. The table below sets out how we collect your information through our website and any specific purposes we have for collecting that information (in addition to the general purposes set out in our Privacy Policy.
How we collect your information | Purposes of collection |
Where you provide the information Where you provide information to us in order to obtain further information from us (e.g. by completing an enquiry form or other form). | We collect this information to process and respond to your requests, for the general purposes set out in our Privacy Policy and may also use the information for direct marketing (which may include contacting you to provide you information on our own behalf or on behalf of third parties, and/or to enable our Controlled Entities and/or selected third-party partners to provide you with product and service information directly). If we intend to use information collected from you via a form for other purposes, we will describe those other purposes in the form. |
Using cookies and pixels A cookie is a packet of data that a website places on your computer to identify you as a visitor to that website and remember your preferences. A pixel is a code placed on our website which triggers a cookie. We collect information using cookies and pixels, including by:
| We use this information for our marketing activities (which may include contacting you to provide you information on our own behalf or on behalf of third parties, and/or to enable our Controlled Entities and/or selected third-party partners to provide you with product and service information directly), to ensure website functionality, enhance the experience of using our website (e.g. personalising content), enhance the targeting of advertisements to you, track usage patterns, target information regarding our services and to enable social media features. |
Using server logs and website analytics When you access our website, our server may log the following information:
Our website also uses Adobe Experience Platform, a service which transmits website traffic data to Adobe servers located within Australia. | We use reports provided by Adobe Experience Platform and information logged by our server to help us understand our website traffic and usage, to gather statistics about how our web content is used and to maintain and improve our website service for users. We do not attempt to identify you using web tracking as part of our regular business practices, however in the event of an investigation, we may be required to inspect our server's logs or provide access to a law enforcement agency or other government agency with relevant legal authority. We only identify you once you identify yourself.
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