Course overview
This course will develop students' ability to select, implement and evaluate approaches to Case Management and Support Coordination across human services with a focus on Disability and Aged Care. Students will develop advanced knowledge of the definitions, theories, characteristics and processes of case management and support coordination across human services focusing on NDIS and Myagecare. Critiquing the influences on services and practice models, critical issues and ethical dilemmas in case management and support coordination. Students will use cognitive and analytic skills to develop their expertise to implement knowledge into their professional practice and that of those they may lead.
Course learning outcomes
- Evaluate characteristics of individualised approaches to service delivery (e.g. consumer directed care) in NDIS, Myagecare as well as international context
- Analyse the knowledges, skills, roles, responsibilities and priorities of case managers and support coordinators broadly across human services in order to develop innovative models of service and provide leadership
- Critique and apply case management and support coordination theories and evidence based practices when working with consumers in disability and aged contexts
- Develop strategies to manage ethical dilemmas arising from case management and support coordination practice in human services with a focus on disability and aged care services