Course overview
The aim of this course is to develop students' ability to select, implement and evaluate approaches to Case Management and Support Coordination across human services with a focus on Disability and Aged Care.
Course learning outcomes
- Evaluate characteristics of individualised approaches to service delivery (e.g. consumer directed care) in NDIS, Myagecare as well as international context.
- Analyse the knowledges, skills, roles, responsibilities and priorities of case managers and support coordinators broadly across human services in order to develop innovative models of service and provide leadership.
- Critique and apply case management and support coordination theories and evidence-based practices when working with consumers in disability and aged contexts.
- Develop strategies to manage ethical dilemmas arising from case management and support coordination practice in human services with a focus on disability and aged care services.