Course overview
The aim of this course is to develop students' ability to critically analyse approaches to Case Management in the human services areas of Disability and Aged Care. Students will develop advanced knowledge of the definitions, theories, characteristics and processes of case management, the influences on its historical development and practice models and critical issues and ethical dilemmas in case management. The students will use cognitive and analytic skills to develop their understanding of professional practice, the process of case management and the difference between case management and other service delivery approaches. The focus will be in Disability and Aged Care service sectors.
Course learning outcomes
- describe characteristics of individualised approaches to service delivery (e.g. consumer directed care)
- analyse the knowledges, skills, roles, responsibilities and priorities of case managers
- identify case management theories and approaches when working with consumers in disability and aged care sectors
- critically analyse challenges and ethical dilemmas arising from case management practice in disability and aged care services
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