Course overview
In this course, students will develop knowledge and associated skills for effective communication and ethical practice in aged care. Content includes: 1. Effective communication and therapeutic relationships; 2. Communication strategies for people with dementia; 3. Consent and confidentiality; 4. Diversity and cultural safety; 5. Reporting, delegating and escalating issues that arise in practice.
Course learning outcomes
- Apply safe and ethical communication strategies
- Apply specific communication strategies for people with dementia
- Explain the process of reporting issues or concerns within the practice setting
- Discuss the importance of communication in creating culturally safe practice
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