Course overview
This course will teach students the essential knowledge and skills to communicate effectively across diverse groups of people in a professional setting, to conduct legal interviews, and to negotiate binding agreements and settlements. These include: Effective and ethical communication; Interviewing skills - establishing the interview environment, listening and responding; Communicating online; Communicating Across Cultures and Diverse Groups; Key negotiation concepts; Negotiation planning; Negotiation role play.
Course learning outcomes
- Communicate effectively and ethically across cultures and diverse groups
- Plan and conduct basic legal interviews
- Plan and conduct a basic negotiation
- Review and critically analyse a negotiation