Communication and Collaboration

Undergraduate | 2026

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Mode icon
Mode
Mode
Your studies will be on-campus, and may include some online delivery
On campus
area/catalogue icon
Area/Catalogue
INFO 4012
Course ID icon
Course ID
207167
Campus icon
Campus
Adelaide City Campus
Level of study
Level of study
Undergraduate
Unit value icon
Unit value
6
Course owner
Course owner
Adelaide University
Course level icon
Course level
4
Work Integrated Learning course
Work Integrated Learning course
No
Study abroad and student exchange icon
Inbound study abroad and exchange
Inbound study abroad and exchange
The fee you pay will depend on the number and type of courses you study.
No
University-wide elective icon
University-wide elective course
No
Single course enrollment
Single course enrolment
No
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Note:
Course data is interim and subject to change

Course overview

To provide the skills and knowledge to design, implement, maintain and troubleshoot communication and collaborative IT based system.

Course learning outcomes

  • Describe the operation and components involved in an IT based communication system
  • Design a communication and collaborative solution for integration into a modem data network
  • Provision unified communications for end users and associated devices
  • Describe the need to implement QoS for voice and video and configure the DiffServ QoS Model
  • Troubleshoot and maintain a unified communications system
  • Maintain a unified communication system

Prerequisite(s)

N/A

Corequisite(s)

N/A

Antirequisite(s)

  • must not have completed INFT3035 Communication and Collaboration at the University of South Australia