Course overview
The aim of this course is to develop a comprehensive understanding of the management and technical foundations of quality, recognising quality performance as a strategic goal in engineering, manufacturing, and service industries. This course provides insights into global competitiveness, the role of management leadership, quality planning, company culture, quality tools and systems, teamwork, and communication. These elements are integrated to form a cohesive organisational response essential for successfully addressing today's business challenges across engineering, manufacturing, and services. We will emphasise that quality is no longer an isolated function within an organisation, nor is it confined to the end product or service. Instead, quality is the responsibility of everyone, embedded in every activity undertaken by the organisation, and driven by customer needs. Furthermore, we will explore contemporary topics such as Industry 4.0 and Industry 5.0, examining how emerging technologies and engineering innovations are shaping the future of quality management through research activities and assessments.
- Foundations And Core Principles Of Quality Management
- Process Management And Statistical Quality Control
- Advanced Concepts And Strategic Quality Excellence
Course learning outcomes
- Demonstrate a comprehensive understanding of Total Quality Management (TQM) principles, including advanced design methodologies, quality management systems, and strategic quality planning
- Apply a range of analysis techniques, statistical tools, and design principles to identify, diagnose, and address quality problems, optimising processes and enhancing product excellence
- Implement and manage quality management systems and strategic quality plans to drive organisational performance, including the development of strategies for continuous improvement and sustainability
- Build and sustain a culture of quality and performance excellence by addressing cultural change, implementing best practices, and overcoming barriers to continuous improvement
- Demonstrate the ability to critically evaluate and apply TQM principles in diverse contexts, ensuring ethical considerations, inclusivity, and adherence to professional standards
Availability
Class details
Mawson Lakes
Class number 28352
Section FR01
Size 60
Available 60
Adelaide City Campus East
Class number 25368
Section FR01
Size 60
Available 60
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