Course overview
This course provides students with theoretical and practical knowledge of approaches to business process improvement and its impact on organisational management and leadership, business strategy, and business conduct. The course examines the similarities and differences in business process improvement approaches across five popular process movements, provides an in-depth treatment of strategy-led balanced scorecards, and shows how the use of metrics and dashboards aligned with business strategy provides for optimisation of business process improvement initiatives.
Students completing the course develop a body of knowledge that contributes to a comprehensive and integrated application of business process improvement to recent developments in the field of senior organisational management and leadership in international business environments.
Course learning outcomes
- Acquire a body of knowledge of, and critically reflect on, theoretical and practice-based principles of business process improvement and its impacts on organisational management and leadership.
- Critically assess and evaluate different approaches to business process improvement and the use of strategy-led balanced scorecards and dashboards in aligning business strategy for optimisation of business process improvement initiatives.
- Apply principles of business process improvement to organisational management and leadership in international business environments.
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The Student Contribution amount displayed below is for students commencing a new program from 2021 onwards. If you are continuing in a program you commenced prior to 1 January 2021, or are commencing an Honours degree relating to an undergraduate degree you commenced prior to 1 January 2021, you may be charged a different Student Contribution amount from the amount displayed below. Please check the Student Contribution bands for continuing students here. If you are an international student, or a domestic student studying in a full fee paying place, and are continuing study that you commenced in 2025 or earlier, your fees will be available here before enrolments open for 2026.