Chatbot Design and Prompt Engineering

Undergraduate | 2026

Course page banner
area/catalogue icon
Area/Catalogue
BUSI 2008
Course ID icon
Course ID
200295
Level of study
Level of study
Undergraduate
Unit value icon
Unit value
6
Course level icon
Course level
2
Study abroad and student exchange icon
Inbound study abroad and exchange
Inbound study abroad and exchange
The fee you pay will depend on the number and type of courses you study.
Yes
University-wide elective icon
University-wide elective course
Yes
Single course enrollment
Single course enrolment
Yes
alt
Note:
Course data is interim and subject to change

Course overview

The course aims to equip students with the knowledge and skills to develop chatbots suitable for business-client interaction. From crafting engaging conversational flows to integrating artificial intelligence-powered responses, students will learn to design, develop, and deploy chatbots as they gain the expertise needed to create intelligent and user-friendly chatbots that cater to various business needs. As students learn how to design intuitive conversational flows and leverage advanced techniques to enhance user engagement, they will gain a comprehensive understanding of the intricacies involved in designing and engineering chatbots that deliver seamless and personalised user experiences across various platforms and applications.

  • Working With Text And Ai
  • Prompt Engineering
  • Chatbot Development

Course learning outcomes

  • Develop scripted and context-aware chatbot interactions by demonstrating proficiency in deploying and integrating chatbots across various platforms and channels
  • Apply advanced NLP techniques and algorithms to pre-process text data, extract meaningful insights, and enable intelligent conversation flows within chatbot interactions
  • Design and implement effective chatbot prompts, conversation starters, and dialogue flows that prioritise user engagement, satisfaction, and task completion
  • Develop and deploy generatnlive AI chatbots using transformer-based frameworks

Prerequisite(s)

N/A

Corequisite(s)

N/A

Antirequisite(s)

N/A