Course overview
The course provides a broad introduction to operations management and the associated tools and techniques that support the design, planning and improvement of systems or processes. The course develops awareness of the different aspects of operations, including; process flow, scheduling, inventory, layout and risk, and explores ways in which these can be represented to improve business decision making. Students will develop systematic and critical thinking skills essential to understanding, managing and improving operations in a broad range of industries and business contexts..
Course learning outcomes
- Describe the fundamentals of operations management.
- Apply quantitative and qualitative analysis techniques to improve understanding of operations.
- Identify and employ appropriate operations and project management tools.
- Understand and develop performance metrics for improvement of operations.
- Independently and as part of a group, effectively communicate the results of analysis of operations.
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