100% online

Support services - 100% online students

Support that’s available when you need it

Studying 100% online does not mean studying alone. We know that it can be a challenge to juggle study, work and life commitments. You will be supported by our specialised academic and Student Assist teams throughout your university journey. This help is available seven days a week, when you need it most, no matter where you are in Australia.

We’ve put together the following information to summarise the support available to students studying 100% online, so you can get the most out of your program. If you have more questions, our friendly Future Student Services team can help.

Enquire now

Academic support

Our team of dedicated 100% online academics will support you throughout your studies and are here to set you up for success.

Discipline experts specialised in your field of study will help you with any questions about course content, assignments and assessment tasks. They are contactable by email, online chat, shared learning forums or video call and are available to support you seven days a week, beyond business hours.

You’ll also have support from learning advisers who will help with general questions about how to write an essay, referencing, research activities or study tips so you can reach your academic goals.

Student support

Once you're enrolled, you'll be allocated a dedicated Student Assist Officer. They're here to help you make the most of the flexibility that comes with 100% online study and ensure your study plans work for you and your lifestyle.

The Student Assist team are available seven days a week beyond business hours.

There are a range of student services available to Adelaide University students. If you're located interstate, you are able to request virtual appointments to ensure you are receiving the support you require.

Technical support

If you require technology support or IT help throughout your studies, you'll be able to access 24/7 support from the Adelaide University Information Technology team.

Visit the Technology at Adelaide University webpage to find out more about tech support.

Financial support

Commonwealth Supported Place (CSP)

If you are a domestic student, you may be eligible for a Commonwealth Supported Place (CSP) and HECS-HELP.

Visit the Commonwealth supported students webpage for more information.

Scholarships

There are a range of scholarship opportunities available to Adelaide University students, including those studying 100% online.

Visit the Scholarships webpage for more information, including eligibility.

Non-tuition fees

There may be incidental fees related to the specific program or course you study – these are called non-tuition fees.

Visit the Non-tuition fees webpage to learn more about incidental costs.

Contact us

Make an enquiry

We’re here to help.

Get in touch with us today.

Enquire online

Give us a call

From within Australia 

08 7420 5115

From outside Australia 

+61 8 7420 5115