Communication Skills in Social Work and Human Services

This course will develop students' knowledge and skills for engaging in effective intrapersonal and interpersonal professional communication in social work and human services. Students will develop an understanding of the self and knowledge of interpersonal communication including the impact of diversity, power, gender, culture, reflection and values and diverse communications media (verbal, nonverbal, written, electronic) for the human services, professional communication and integrity, working in teams. Students will demonstrate communication skills including feedback, assertion, listening and responding, managing difference, managing conflict, negotiation, ethical communication, and leadership.