Course overview
In this course, students will develop key interpersonal communication and interview skills, including active listening, clarifying and reflecting, effective questioning, summarising and paraphrasing, developing rapport and empathic responding. Students will learn how to appropriately integrate these skills into culturally responsive professional practice, and engage in reflective practice to determine areas for further development. They will also begin to demonstrate basic assessment skills through case formulation. Key aspects of the course include the application of knowledge and skills related to interprofessional collaboration and cultural responsiveness, as well as practice across diverse professional settings.
Course learning outcomes
- Determine and integrate culturally responsive practices in interviewing and professional communication.
- Demonstrate professional communication skills, including active listening, reflection and clarifying, effective questioning, summarising and paraphrasing.
- Demonstrate effective rapport-building skills in a professional interview.
- Respond appropriately to diverse psychological problems within a professional setting.
- Reflect upon and appraise feedback on communication norms and interview techniques used in a professional setting.