The Hospitality Experience

Undergraduate | 2026

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area/catalogue icon
Area/Catalogue
HOSP 3012
Course ID icon
Course ID
207088
Level of study
Level of study
Undergraduate
Unit value icon
Unit value
6
Course level icon
Course level
3
Study abroad and student exchange icon
Inbound study abroad and exchange
Inbound study abroad and exchange
The fee you pay will depend on the number and type of courses you study.
No
University-wide elective icon
University-wide elective course
No
Single course enrollment
Single course enrolment
No
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Note:
Course data is interim and subject to change

Course overview

This course will facilitate students' understanding of hospitality experiences from social, cultural, and commercial perspectives. Hospitality experience design and delivery; hospitality workforce; commercial hospitality; innovative hospitality experiences; hospitality from a social perspective; inclusive hospitality experiences; positive psychological impacts of hospitality; and cross-cultural discussion of hospitality

Course learning outcomes

  • Describe the hospitality experience through the commercial, cultural, and social lenses
  • Critique consumer memorable experiences designed and delivered by a diverse hospitality workforce
  • Analyse the crucial role of innovative experiences in the hospitality sector
  • Discuss the positive psychological impacts of hospitality experiences on customers

Prerequisite(s)

N/A

Corequisite(s)

N/A

Antirequisite(s)

N/A

Assessment

Essay, Assignment