Cross-Cultural Management and Negotiation (M)

This course explores the effect of cultural differences on organisational behaviour and negotiation in the global context. It exposes students to issues and problems that inevitably arise in international business when managers have to deal with culturally determined differences in values, attitudes and behaviours. The course assists students in developing cross-cultural communication competence and management and negotiation skills to successfully solve problems and capitalise on opportunities in a multicultural environment. Specific topics include understanding the foundations of culture and cultural frameworks; cross-cultural verbal and non-verbal communication and communication styles; motivation, leadership and decision making across cultures; negotiation and conflict resolution in global business settings; understanding organisational culture; managing multicultural teams and culturally diverse organisations. Students have an opportunity to study concepts and theories from cross-cultural psychology and management. They apply the acquired knowledge and gain relevant skills during hands-on activities such as scenario-based discussions, case studies and simulations.