Course overview
The aim of this course is to explore approaches to managing conflict and change in the workplace. The course will consider theory and research as well as practical management tools and techniques for dealing with conflict and change. The course is designed to facilitate experiential learning through structured workshop activities, negotiation exercises and group assignments. Learning will be reinforced through reflection and self and peer evaluation
Course learning outcomes
- Explain the causes of conflict in organisations, and different mechanisms for conflict management and resolution.
- Critically analyse different frameworks and methods of organisational change.
- Assess the major processes and practices that underlie successful and unsuccessful change.
- Diagnose the dynamics of environmental and organisational change.
- Apply conflict and change management concepts and theories to real-world situations.
Availability
Class details
Online
Class number 12027
Section 01OL
Size 500
Available 500
Class details
Online
Class number 36024
Section 01OL
Size 500
Available 500
Class details
Online
Class number 64031
Section 01OL
Size 500
Available 500
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