Student wellbeing and safety

The support you need to thrive at university

The Student Wellbeing and Safety teams provide personal counselling, triage for urgent needs and critical incidents involving students, specialist counselling and care coordination as well as holistic health and wellbeing projects and initiatives. It’s about having access to the right support, resources, and opportunities that can help you succeed academically and in life.

Whether you’re looking for someone to talk to, practical tools to navigate challenges, immediate assistance, or ways to stay connected and engaged, support is always within reach.

Need emergency support?

If you are in crisis or feel you can’t keep yourself safe:

Call Triple Zero (000) for ambulance, fire or police emergencies
Go to your nearest hospital emergency department
Call University Security (available 24/7) on (08) 0313 5444 or 1800 500 911 for on campus emergencies.
Call Mental Health Triage (available 24/7) on 13 14 65 
Call Lifeline (available 24/7) on 13 11 14
If you are outside Australia, contact your local emergency or crisis services, or a local hospital.

Out-of-hours crisis support

For out-of-hours crisis support for Adelaide University students contact the University Crisis Line: 

Call 1300 107 441 or text 0488 884 163
Available weekdays 5pm–9am and 24 hours on weekends and public holiday

Counselling and wellbeing services

Counselling

A team of diverse counsellors providing free and confidential support in a safe, respectful, and inclusive environment for all students.

Our counsellors can help you explore your needs and find ways forward. If you need additional support, we'll help you find the right services.

Book an appointment with a counsellor

Respect at AU

Respect at AU helps you find support, reporting options, and information on where to get help if you or someone in the university community has experienced any concerning behaviour.

This includes gender-based violence, sexual harassment or sexual assault, fraud or corruption, discrimination, racism or harassment.

Find out more or report an incident

Health and wellbeing promotion

This service helps you explore and connect with wellbeing support so you can thrive at university and beyond.

You'll find free events and opportunities, tailored support, resources and education.

Coming soon

Health and medical services

Are you looking to make a health or medical appointment? There are various options on campus.

A university-owned GP practice with locations across City West, City East, Elizabeth, Magill and Whyalla. Clinics provide a range of health care services delivered by GPs, nurses, and allied health practitioners.

Find out more

This is an independent GP practice located on City East campus. They provide a range of health and medical services.

Find out more

Bupa is Adelaide University’s preferred Overseas Student Healthcare Cover (OSHC) provider and is available on campus for support.

Bupa on campus support

Where: Level 3 City East Hub Central
When: 10am-4pm
Find out more about BUPA OSHC

We understand that not all Adelaide University international students are covered through Bupa OSHC. If you are seeking alternative support, please contact your relevant provider (i.e. Medibank, Allianz)