At Adelaide University, we are committed to providing a fair, respectful, and supportive environment for all students. If you have concerns related to academic matters, services, or interactions, there are clear processes in place to help you raise and resolve issues.
Our complaints and appeals process is designed to be simple and transparent. You can submit a complaint if you feel something has not met the expected standards or lodge an appeal if you disagree with a decision that affects your studies.
We encourage students to seek informal resolution first, but formal options are available if needed. Throughout the process, your privacy will be respected, and you will receive guidance to ensure your concerns are addressed promptly and fairly.