Megan is particularly skilled in leveraging performance insights to guide workforce planning and improve operational workflows, ensuring that Adelaide University’s Future Student Services teams continues to meet the needs of a diverse and growing student body. Her deep expertise in benchmarking and service metrics allows her to make informed, data-driven decisions that optimise both team performance and overall service delivery. Her leadership focuses on fostering collaboration and ensuring that every team member is aligned with the organisation’s broader goals of accessibility, excellence, and student success.