We offer appointments in person and online.
When making an appointment, please let us know if you prefer face-to-face or online. We will ask you to provide your full name and contact number or email. All your personal details will be kept confidential.
On the morning of your appointment, we will contact you by phone or email to confirm that you can still attend your appointment. If you booked an online appointment, you will receive an email with a link to the online video conference on the day of your appointment.
A standard appointment will generally take between 45 to 60 minutes. The advice provided will be at no cost, but you will be responsible for any of your own costs including court filing fees, obtaining evidence, and preparing for a hearing. We recommend you bring any documents to your appointment which you consider relevant to your legal issue. For example, where appropriate, documents such as contracts, invoices, image and other court documents will be helpful.
If you have booked a face-to-face appointment, it is best to arrive a few minutes early at the Court building, so that you have sufficient time to go through security and to find the Service at Court Room 4. Go to the Registry of the Magistrates Court or ask the Information Desk for directions. Student Advisors will then take you to an available interview room.