Technology at Adelaide University

Person using computer

Access a range of technology support and get IT help

Information Technology (IT) at Adelaide University is a central enabler of the institution’s learning, teaching, research, and community ambitions. We provide secure, reliable, and innovative technology services that empower students, academics, researchers, and professional staff to achieve excellence.

Our team oversees the full technology lifecycle, from end-user devices and classroom systems through to enterprise platforms, research infrastructure, and cyber security. By combining robust governance with a customer-centric approach, we ensure technology investments are practical and usable, deliver maximum value and align with the University’s strategic priorities. We collaborate closely with partners across higher education, government, and industry to bring new ideas, best practices, and innovation to our community.

With a strong focus on service excellence, resilience, and continuous improvement, IT is committed to creating a digital environment that supports discovery, enhances learning, and prepares the University for the opportunities of the future.

Support and services

IT support

Our friendly team can assist you with a wide range of technology-related support and services, including:

  • Setting up your university technology
  • Connecting to wifi and university networks
  • Using learning and teaching space technology
  • Accessing email and setting up university applications

You can lodge a request for IT support either online or by calling IT on +61 8302 5000.

Adelaide University account access


Your Adelaide University student account number is your key to access the systems you’ll need to study at Adelaide University, including the Student Portal. All transitioning students have now been provided with their student account number and will need to activate it before logging into the Student Portal.

The quick reference guide provides step-by-step instructions on how to activate your account.

If you need help logging in or finding your Adelaide University student account number, please contact IT on +61 8302 5000.

Your Adelaide University account number is a single, unified identity that will provide access to the systems and tools you need to perform your role at Adelaide University.

To log in or activate your account, visit the login page below:

The quick reference guide provides step-by-step instructions on how to activate your account. 

If you need help logging in or finding your Adelaide University account number, please contact IT on +61 8302 5000.

For information on your Adelaide University account number, visit the Your Adelaide University digital experience page on the interim staff intranet (login required).

Connectivity

Phase One of the Adelaide University network went live on 6 September 2025. This means foundation university staff and students can move between campuses and connect to both wired and wireless networks. This is an important step towards creating a consistent experience for all Adelaide University staff across every campus. 

As part of this change, new Adelaide University wifi networks are now available for staff and students to use, enabling work and study across all campuses. 

The matrix below provides an important reference guide to help you determine the type of network to use, depending on your foundation university and device type.

Note: To connect to the Adelaide University wireless network, you must have either an active Adelaide University account number or student account number.
 

 

 

I can connect to:

 

I’m connecting 
using my:

AU 
wireless

UofA
wireless

unisa
wireless

eduroam
wireless

Physical network cable

UniSA foundation staff

UniSA managed Windows

 

 

UniSA managed Mac

 

 

Bring Your Own Device (BYOD)

 

UoA foundation staff

UoA managed Windows

 

UoA Managed Mac

 

Bring Your Own Device (BYOD)

 

UniSA students

Bring Your Own Device (BYOD)

 

UoA students

Bring Your Own Device (BYOD)

 

Use the onboarding tool to quickly connect your personal laptop, phone, or tablet to the university wifi. It’s an easy, automated setup.

Printing

Multi-function printers, which allow you to print, scan, and copy are available at all Adelaide University campuses. Printing is currently supported from both personal devices and university computers via the BAU systems.

Contact us

Call Adelaide University IT on +61 8302 5000.

Or submit an online request.