Student Administration Policy

1. The purpose of our policy

Our policy sets out the principles under which Adelaide University supports students through equitable, inclusive, and responsive administrative processes.

Our policy provides authority to maintain the following procedures:

• Academic Progress Procedure
• Conferral and Graduation Procedure
• [Examinations Procedure]
• [International Student Program Transfer Procedure]
• [Student Loans Procedure]
• Timetable Procedure
• [Transition of Previously Enrolled Students Procedure]

2. Who our policy applies to

This policy applies to Adelaide University staff involved in the administration of procedures and services that support undergraduate, postgraduate and graduate research students.

3. Our student administration principles

Adelaide University is committed to student administration procedures and services that support staff in fulfilling their responsibilities, and that enable students to complete their programs in a manner that is efficient, accessible, equitable and transparent.

Our student administration policy and procedures support our compliance with the Higher Education Standards Framework (Threshold Standards) 2021, and the National Code of Practice for Providers of Education and Training to Overseas Students 2018.

Our seven principles for this Student Administration Policy are:

1. Our student administration procedures and processes will be easy to access and understand.
2. We provide our services and communicate with students in ways that are mindful of the cultural, linguistic and social diversity of our community, as well as the different locations and study modes they use.
3. [We will uphold the rights of, and meet the needs of, Aboriginal and Torres Strait Islander students as integral members of the University community, as outlined in our [First Nations Policy]].
4. We will be agile and adaptive to change. This includes reviewing our procedures, and processes to ensure students have the best possible experience at Adelaide University.
5. Our communication with prospective and current students about administrative processes that affect them will be timely and easy to understand. This helps students make informed decisions about their study options. 
6. Our student administration procedures will describe how students can request a review or submit an appeal or complaint, including where the process is specific to that procedure.
7. We will ensure that student administration processes are transparent, with decisions made equitably.

4. Definitions used in our policy

Please refer to our Adelaide University glossary for a full list of our definitions.

Graduate research students means student enrolled in a graduate research program, such as the Master of Research, Master of Philosophy or Doctor of Philosophy. It does not include coursework programs with a research component, such as Honours.

A student is a person enrolled in an Enabling Program, award or non-award coursework study, a research program, or a short course or microcredential at Adelaide University.

5. How our policy is governed

Our policy is categorised, approved and owned in line with the governance structure of Adelaide University and the offices and officers listed below.

6. Legislation and other documents related to this policy

7. History of changes

At the time of writing, Adelaide University’s organisational structure, position titles, and committee names have not been confirmed. Square brackets [ ] indicate placeholders for these details. Brackets are also used to identify policy elements that are subject to further decision-making or confirmation. These will be updated once final decisions are made.